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Who We Are / What sets us apart

What sets us apart

At AltaLink, we have a vision.

To be the best transmission company in serving customers, while delivering long-term, sustainable solutions.

Is it ambitious? Yes. Impossible? Absolutely not.

Backed by our owner, Berkshire Hathaway Energy, our team is part of a global network of companies that share a vision for a secure and sustainable energy future. We are driven by our commitment to meeting the needs and expectations of our customers by delivering an essential service. We work 24/7/365 to ensure you have access to the energy you need, when you need it, at a price you can afford.

Doing what’s best for Albertans is more than just business. It’s at the heart of our culture and the core principles that guide us to be the best we can be for Albertans, our customers and each other.

AltaLink’s core principles

  • Customer service
    We are focused on delivering reliability, dependability, fair prices and exceptional service to our customers around the world.
  • Employee commitment
    We equip employees with the resources and support they need to be successful. We encourage teamwork and provide a safe, rewarding work environment. We make no compromise when it comes to safety.
  • Environmental respect
    We are committed to using natural resources wisely and protecting our environment for the benefit of future generations. Our Environmental RESPECT Policy details this commitment in the areas of Responsibility, Efficiency, Stewardship, Performance, Evaluation, Communication and Training.
  • Regulatory integrity
    We adhere to a policy of strict regulatory compliance and pursue frequent, open communication with regulators regarding our business performance.
  • Operational excellence
    Together with our employees, we pride ourselves on excellence in every aspect of our work. Our high standards for operations and system maintenance enable us to meet and exceed our customers' expectations, perform our work safely, and preserve our assets.
  • Financial strength
    We are excellent stewards of our substantial financial resources. Backed by Berkshire Hathaway, we invest in hard assets and focus on long-term opportunities that will contribute to the future strength of the company.