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Energy with peace of mind / Relationships built on trust

Relationships built on trust

Landowners and communities who host our facilities help us connect Albertans across the province to the energy they need. We take our relationships with them seriously and want to ensure that they are built on trust, respect and an understanding that we’re always here to listen.

Landowner outreach

Since January 2015, we've talked to almost 1,500 landowners who host AltaLink facilities as part of our Landowner Outreach Initiative. The goal of this initiative is to assess our relationships by reaching out to landowners who host our transmission lines, providing them with an opportunity to voice their concerns, ask questions and give feedback about how we are doing.

Based on feedback received before the end of 2016, 88 per cent of the landowners we work with gave us a high satisfaction rating. This is a number we are very proud of, but we remain committed to improving it.

Partnering with Indigenous communities

Our service area includes 19 First Nations Reserves and two Métis Settlements. We believe that true collaboration and partnership with Indigenous communities requires mutual respect, open dialogue and a willingness to listen and learn.

In 2016, we worked together with 11 Indigenous communities to identify important traditional and historical land use features near our projects.

With the use of enhanced GPS technology and some additional training, these studies were all completed with Indigenous communities and AltaLink employees, rather than external contractors, giving us the opportunity to work closely with the consultation technicians and Elders from the communities involved.

Not only do we gain new insight into the cultural areas we are working around, but it demonstrates the respect we have for Indigenous peoples and their traditional lands. This is one way we are working to build trust between us as we continue to collaborate and work together for years to come.

Right-of-way stewards

As Alberta’s largest electricity transmission provider, we manage more than 13,000 kilometres of transmission lines in this province. To ensure that we can deliver safe and reliable energy always, we are committed to ensuring our transmission line rights-of-way are maintained responsibly.

Landowners who host our facilities know their surrounding environment the best, so we work closely with them to identify ways in which vegetation can continue to safely grow in our rights-of-way, reintroduce and protect native plants, grasses and beneficial pollinator species, as well as promote the environmental health of the area.

As a result of this effort, AltaLink is the first Canadian company named by the Right-of-way Stewardship Council (ROWSC) as an accredited Right-of-Way Steward Utility, an important step in demonstrating our commitment to responsibly managing the environment around our structures and working with landowners in doing so.